Privacy Policy, Terms & Conditions, and Website Policies
Note to owner — remove before publishing: This is a working draft to build from, not legal advice. Have an attorney review it before launch, and fill in every highlighted placeholder below.
Last updated: Date
EP!C DONUTS (“we,” “us,” or “our”) operates EatEpicDonuts.com. This policy explains what information we collect, why we collect it, and what we do with it.
We collect information you give us directly, including:
We also collect limited technical information automatically when you visit the site, such as your device type, browser, pages viewed, and general location. This comes from standard analytics tools.
We do not collect or store your full payment card details. Payments are processed by Square, our payment processor, which handles that information under its own privacy and security policies. We receive only confirmation of the transaction and limited details such as the last four digits of the card.
We do not sell your personal information. We share it only with service providers that help us run the business, such as our payment processor, email marketing platform, and website host. These providers may only use your information to perform services for us.
We may also disclose information if required by law, or in connection with a sale or transfer of the business.
If you opt in to marketing emails or text messages, you can unsubscribe at any time using the link in any email, by replying STOP to a text, or by contacting us directly. Transactional messages about an order you placed are not marketing messages.
We keep your information as long as needed to provide our services and meet legal obligations. Loyalty points expire after 90 days of inactivity, and inactive accounts may be removed after that period.
You may request access to the personal information we hold about you, ask us to correct it, or ask us to delete it. To make a request, contact us at business email. Texas residents and residents of other states may have additional rights under applicable law.
Our website is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us information, contact us and we will delete it.
We may update this policy from time to time. The “last updated” date above reflects the most recent version.
EP!C DONUTS
Street address, Colleyville, Texas
Business email
Phone number
Last updated: Date
By using EatEpicDonuts.com or placing an order with us, you agree to these terms.
All prices are listed in U.S. dollars and are subject to change without notice. We make every effort to keep menu items, availability, and pricing accurate, but errors can occur. If an item is unavailable or a price is listed incorrectly, we may cancel or adjust the order and will notify you.
Limited drops and seasonal flavors are available in limited quantities and while supplies last.
Online orders are placed for pickup at our Colleyville location. You are responsible for picking up your order at the scheduled time. Orders not picked up may be discarded without a refund after a reasonable holding period.
Online orders are paid at checkout through Square. Placing an order does not guarantee acceptance; we reserve the right to refuse or cancel any order.
Catering orders begin with an inquiry, not a purchase. Submitting a catering inquiry does not create a confirmed order. Our team will review your request, contact you to confirm details and pricing, and send an invoice for payment.
A catering order is confirmed only once we have accepted it in writing and any required deposit has been paid. Cancellation, deposit, and lead-time requirements will be provided with your quote. Add your specific catering cancellation and deposit terms here
Membership is offered on a monthly or annual basis and renews automatically until cancelled. You may cancel at any time; cancellation stops future billing and takes effect at the end of your current billing period. Fees already paid are not refunded unless required by law.
Member benefits — including the monthly free cronut, in-store discount, and early access — are for personal use, are not transferable, and have no cash value. Unused monthly benefits do not roll over. We may modify membership benefits or pricing with reasonable notice.
Loyalty points have no cash value and cannot be sold, transferred, or exchanged for cash. Points expire after 90 days of inactivity, and unlocked rewards expire 30 days after they become available. One reward may be redeemed per transaction, and rewards cannot be combined with other promotions. We may modify or end the program at any time.
Insert your refund policy here. If there is a problem with your order, contact us as soon as possible and we will work to make it right.
Our products are prepared in a kitchen that handles wheat, dairy, eggs, nuts, and other allergens, and our cronuts are fried in beef tallow. We cannot guarantee that any item is free from allergen cross-contact. If you have a food allergy or dietary restriction, please ask us before ordering. You are responsible for determining whether our products are suitable for you.
The EP!C DONUTS name, logo, product names, photography, and website content are our property and may not be used without our written permission.
To the fullest extent permitted by law, EP!C DONUTS is not liable for indirect, incidental, or consequential damages arising from your use of this website or our products. Our total liability for any claim is limited to the amount you paid for the order in question.
These terms are governed by the laws of the State of Texas, without regard to conflict of law principles.
We may update these terms at any time. Continued use of the site after changes are posted means you accept the updated terms.
Last updated: Date
We use cookies and similar technologies to keep the site working properly, remember your preferences, and understand how the site is used. Analytics tools such as Google Analytics may collect information about your visit. You can control cookies through your browser settings, though some features may not work correctly if you disable them.
Our site links to third-party services, including our online ordering system and social media pages. We are not responsible for the content or privacy practices of those sites. Their own terms and policies apply.
We want our website to be usable by everyone. If you have difficulty accessing any part of this site, contact us at business email and we will work to provide the information you need in another format.
We work to keep menu items, pricing, hours, and other information current, but content on this site may occasionally be out of date or contain errors. Nothing on this site is a binding offer.
Product photography is intended to represent our items. Actual products may vary in appearance.
Questions about these policies? Reach us at business email or phone number.